With our Privacy Policies we respect the privacy of individuals

Last update: July 15, 2026.

At LAMS SpA we respect the privacy of people who visit our website, complete contact forms, request commercial information or interact with our digital channels.

This Privacy Policy explains what information we may collect, what we use it for, how we protect it, and what rights users can exercise regarding their personal data.

1. Data Controller

The entity responsible for processing the personal data collected through this website is:

LAMS SpA
Website: www.lams.cl
Contact email: info@lams.cl
Main address: Isabel La Católica 4195, Las Condes, Santiago, Chile
Presence: Santiago, Concepción and Antofagasta

For inquiries related to this policy or the processing of personal data, you can write to: info@lams.cl.

2. Personal data that we may collect

LAMS may collect personal data voluntarily provided by the user through contact forms, technical evaluation requests, emails or other channels enabled on the site.

This data may include:

  • Full name.
  • Company.
  • Position or area.
  • Email.
  • Phone.
  • Industry or sector.
  • Message or query sent.
  • Solution of interest.
  • Technical information that the user chooses to share about their operation, plant, work, critical assets, or monitoring needs.

We may also collect basic technical browsing data, such as IP address, browser type, device, operating system, pages visited, date of access, and general behavior within the site.

3. Purpose of data processing

The data collected may be used for the following purposes:

  • Respond to contact requests.
  • Coordinate technical evaluations.
  • Provide information about LAMS solutions, services, or projects.
  • Analyze the user's technical or commercial needs.
  • Follow up on business opportunities.
  • Coordinate meetings, demonstrations, or technical discussions.
  • Improve the website's browsing experience.
  • Measure traffic, performance, and overall site behavior.
  • Maintain internal records of contact and business management.
  • Comply with applicable legal, regulatory or contractual obligations.

4. Basis of legitimacy

The processing of personal data is carried out primarily on the basis of the consent given by the user when completing forms, sending inquiries or voluntarily communicating with LAMS.

It may also rely on LAMS' legitimate interest to respond to requests, manage business relationships, improve its services, protect site security, and maintain records associated with its business activities.

5. Use of forms

By submitting a form on this site, the user declares that the information provided is correct and that they have authorization to share it, especially when acting on behalf of a company, worksite, plant or institution.

LAMS will use this information only to respond to the request, coordinate a technical evaluation, provide related information, or continue a business or technical conversation initiated by the user.

6. Cookies and similar technologies

This site may use cookies and similar technologies to improve the browsing experience, remember preferences, analyze traffic, and measure page performance.

Analytics tools or third-party services, such as Google Analytics, Search Console, measurement tags, social networks or other similar platforms, may also be used, always for statistical, technical or site improvement purposes.

Users can configure their browser to block or delete cookies. However, some site features may not function correctly if they are disabled.

7. Communication of data to third parties

LAMS does not sell or trade users' personal data.

The data may be processed by technology providers necessary for the operation of the site, such as hosting services, forms, email, analytics, security, web maintenance or CRM tools, always under criteria of confidentiality and security.

Data may also be communicated when there is a legal obligation, a requirement from a competent authority, or a need to protect the rights, security, or legitimate interests of LAMS, its users, or third parties.

8. Data retention

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected, respond to requests, manage business relationships, comply with legal obligations or maintain reasonable internal records.

When the data is no longer needed, LAMS may delete, anonymize, or retain it only when there is a legal obligation or legitimate interest that justifies it.

9. Information Security

LAMS takes reasonable measures to protect personal information against unauthorized access, loss, alteration, improper disclosure, or unauthorized use.

However, no digital system can guarantee absolute security. For this reason, we recommend not submitting highly confidential, strategic, or sensitive information through general website forms. When a technical assessment requires confidential information, additional formal channels or confidentiality agreements may be established.

10. User Rights

Users may request information about their personal data, request its updating, rectification, deletion or limitation of use, in accordance with applicable regulations.

To exercise these rights, the user can write to info@lams.cl, clearly indicating their request and the data necessary to verify their identity.

11. Links to third parties

The site may contain links to external sites, social networks, video platforms, contact tools, or other third-party services.

LAMS is not responsible for the privacy practices, content, security, or operation of external sites. We recommend reviewing the privacy policies of each platform before providing personal information.

12. Changes to this policy

LAMS may update this Privacy Policy when necessary, due to legal, technical, operational or commercial changes.

The current version will always be available on this page, indicating the date of the last update.

13. Contact

For inquiries regarding this Privacy Policy or the processing of personal data, please contact:

LAMS SpA
Mail: info@lams.cl
Website: www.lams.cl
Address: Isabel La Católica 4195, Las Condes, Santiago, Chile